Ski Resorts News
09/03/2020
Decision-makers in the Paznaun region of Tyrol have devised a comprehensive package of measures to best protect the health and safety of guests, employees and locals.
Health is the top priority
For weeks now, politicians, authorities, health experts, medics and business representatives have been discussing how tourism, which is so important for Austria and Switzerland, can be safely reactivated. In accordance with and complementary to the currently applicable legal provisions, the decision-makers in Ischgl and Samnaun have also developed a comprehensive set of measures aiming to guarantee the health and safety of our guests, our staff as well as the local population.
For weeks now, politicians, authorities, health experts, medics and business representatives have been discussing how tourism, which is so important for Austria and Switzerland, can be safely reactivated. In accordance with and complementary to the currently applicable legal provisions, the decision-makers in Ischgl and Samnaun have also developed a comprehensive set of measures aiming to guarantee the health and safety of our guests, our staff as well as the local population.
“Health is the top priority,” says Mayor Werner Kurz, the Executive Board members of Tourist Board Alexander von der Thannen, Arnold Tschiderer and Michael Zangerl and the two Executive Board members of Silvrettaseilbahn AG, Markus Walser and Günther Zangerl.
It is recommended that guests present a negative test result that is not older than 72 hours at check-in at the hotel. "If you cannot present a test result, there is a voluntary test option in the local guest screening station," explains TVB chairman Alexander von der Thannen. In addition, a temperature measurement should be carried out at check-in and a short questionnaire answered and signed. A personalized contact tracing app is currently being developed, which will determine the contact circle of individual cases of the guests and thus also contribute to security.
Ischgl & Samnaun Covid 19 safety general information
Cable cars and ski buses
Limited number of persons: A reduction of the highest number of persons allowed in the cable car cabins or the chairlifts is not legally mandatory. Permitted capacities will, however, not be fully utilised if the ridership is accordingly low. In cable car cabins and when riding on chairlifts and lifts, wearing FFPs is mandatory.
Disinfection of all cable cars: All cable car cabins (Silvrettabahn A1, Pardatschgratbahn A2,Fimbabahn A3, Piz Val Gronda E5, Pardoramabahn F2, Twinliner L1, Pendelbahn L2) are disinfected by us several times a day. When doing so, we apply a long-lasting mist of fine droplets, using special cold fogging devices. Within one minute, this eliminates 99.99% of viruses, bacteria and spores on the treated surfaces. The active ingredient does not leave behind any residue after usage, is 100% biodegradable, non-toxic, pH-neutral as well as skin- and eye-friendly.
Surface / room air disinfection: In ski buses as well as in sports shops and ski depots, the first aid stations / Medical-Port in the ski area, but also in our WC-facilities and elevator cars, surface / room air disinfection measures are also carried out daily.
Disinfection of all cable cars: All cable car cabins (Silvrettabahn A1, Pardatschgratbahn A2,Fimbabahn A3, Piz Val Gronda E5, Pardoramabahn F2, Twinliner L1, Pendelbahn L2) are disinfected by us several times a day. When doing so, we apply a long-lasting mist of fine droplets, using special cold fogging devices. Within one minute, this eliminates 99.99% of viruses, bacteria and spores on the treated surfaces. The active ingredient does not leave behind any residue after usage, is 100% biodegradable, non-toxic, pH-neutral as well as skin- and eye-friendly.
Surface / room air disinfection: In ski buses as well as in sports shops and ski depots, the first aid stations / Medical-Port in the ski area, but also in our WC-facilities and elevator cars, surface / room air disinfection measures are also carried out daily.
Winter sports fans are required to wear a mask covering their nose and mouth every time they travel on a chair lift or lift – the Silvrettaseilbahn AG has purchased 600,000 multifunctional cloths which will be given out to guests for free on purchase of a ski pass.
Mountain restaurants
Minimum distances: In the mountain restaurants we pay attention to the minimum distance between tables and seating facilities as prescribed by the authorities. In addition, we have installed new partitionings in the seating areas and adapted and expanded hygiene measures in the free-flow areas.
Limited admittance: In order to guarantee compliance with sufficient safety distancing, we will – regardless of capacity utilisation – also limit admittance to our culinary establishments on the mountain.
Digital menu cards: All our food / drinks menus are provided in digital form. These can be accessed using our iSki Ischgl / mySamnaun App or via QR-Code directly in the mountain restaurants and cable car cabins of the feeder facilities.
Music events: Music offerings in the restaurants and bars of the cable cars will be provided exclusively in form of background music. The tobogganing evenings will take place under strict observance of the applicable safety precautions.
Cleaning activities: The Silvrettaseilbahn AG and the Bergbahnen Samnaun AG are purposefully intensifying a number of cleaning activities. This applies, for example, to the cleaning and/or disinfection of the tables/bar areas in the mountain restaurants as well as to handrails, doorknobs and sanitary installations.
Staff
Covid-19-Test: All staff will be tested for Covid-19 before starting work for the first time. For those who are in contact with customers, occasion-related follow-up tests will take place, whereby ongoing testing opportunities are available.
Staff who have contact with guests (gastronomy, cable car and rescue sections) are instructed to wear FFP. Before the start of work, the body temperature of all staff will be checked on a daily basis.
Persons with health afflictions can contact the staff of the cable car companies at any time.
Covid-19-Test: All staff will be tested for Covid-19 before starting work for the first time. For those who are in contact with customers, occasion-related follow-up tests will take place, whereby ongoing testing opportunities are available.
Staff who have contact with guests (gastronomy, cable car and rescue sections) are instructed to wear FFP. Before the start of work, the body temperature of all staff will be checked on a daily basis.
Persons with health afflictions can contact the staff of the cable car companies at any time.
In these areas, wearing an FFP (multifunctional scarf, protective mask,...) is mandatory:
- at the ski pass sales point of the cable cars
- in the access area of all cable cars (pay attention to the markings)
- in the station, entry / exit area as well as during the ride with the cable cars (gondola/chairlifts, chairlifts, T-bar lifts)
- when using the conveyors ( practice area)
- skyfly
- In the mountain restaurants (wearing FFP is not required at the tables themselves)
- when using the WC-facilities
- in the ski bus
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